Deleting your data

1.What this page is

1.1How to have QuickCA delete the personal data it holds about you, what we delete when you ask, and what we are not able to delete.
1.2It applies to the QuickCA WhatsApp service and to https://quickca.aimethods.co, including the partner dashboard.
1.3What we hold in the first place is set out in the Privacy Policy at https://quickca.aimethods.co/legal/privacy.

2.1Message QuickCA on WhatsApp at +917011583163, from the number registered on your account, and ask us to delete your data.
2.2Or write to support@aimethods.in with the subject "Delete my data", from the email address or phone number registered on your account.
2.3Tell us whether you want everything deleted, or only a particular case or document.
2.4We may ask you to confirm the request from your registered number or address before we act on it. Deleting someone's data on the wrong person's word is itself a breach.

3.1Your profile: the name, phone number, language, PAN and tax profile held against your account.
3.2Every document you uploaded, and every earlier version of a document we replaced.
3.3Your income-tax portal user ID and the encrypted password stored with it.
3.4Your conversation with the bot, and the record of reminders sent to you.
3.5For a partner: your profile, your verification records, your bid history and your payout details - subject to section 4.

4.1The record of a return already filed, and the payment behind it. A filing exists at the Income Tax Department in your name and does not disappear because our copy does.
4.2Payment and payout records, which we are required to keep for tax and accounting.
4.3The record that a partner accepted the Partner Agreement, for as long as a case under it could still be disputed.
4.4Anything we are required to preserve for a live investigation or legal claim.
4.5Where the law requires us to retain a record, we retain it for the period that law prescribes, and we use it for nothing else.

5.1Your income-tax portal account and anything inside it. That belongs to the Income Tax Department, and only you can change it.
5.2Copies a partner holds on their own systems. Clause 7.3 of the Partner Agreement requires them to delete their copies when a case closes; if you believe one has not, tell us and we will pursue it.
5.3The messages in your own WhatsApp app. Deleting your side of the conversation is yours to do.
5.4Records Meta holds about the delivery of WhatsApp messages, which are governed by Meta's own terms.

6.1We acknowledge a deletion request within 72 hours.
6.2We complete it within 30 days.
6.3When it is done we tell you what was deleted, and what was kept under section 4 and why.

7.1If a case is open, deleting your data ends it. A return cannot be prepared without the information it is made from.
7.2If you have paid and the work has not been done, say so in your request and we will handle the refund alongside the deletion.
7.3If your return has already been filed, deletion does not undo the filing, and you still need to e-verify it.
7.4For a partner: finish or hand back any case you hold before asking, so a client is not left mid-filing.

8.1Write to The Grievance Officer, AI Methods, at support@aimethods.in.
8.2We acknowledge within 72 hours and resolve within 30 days.
8.3If it is still unresolved, you may escalate to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

Effective 21 September 2026.