Terms of Service

1.Who these terms are between

1.1"QuickCA", "we" and "us" mean QuickCA, a product of AI Methods, operating from Rajasthan, India. "You" means the person using the QuickCA service.
1.2By messaging the QuickCA bot on WhatsApp, or by paying for a service, you accept these terms.
1.3A CA or firm who signs in as a partner is separately bound by the Partner Agreement at https://quickca.aimethods.co/legal/partner-agreement, which governs their engagement. Where the two differ for a partner, that agreement prevails.

2.1You buy income-tax filing and related tax services from QuickCA.
2.2We engage a Chartered Accountant or firm to perform your case on our behalf. They are our contractor, not your separate supplier.
2.3An individual CA is checked against the ICAI member register, and a firm against the GST registry, before either can bid on a case.
2.4The return remains yours. It is filed in your name, from your income-tax portal account, and you remain the person the Income Tax Department holds responsible for it.

3.1You must be old enough to enter into a contract in India.
3.2You must be filing your own return, or one you are authorised to file for someone else.
3.3One account belongs to one person. Do not use another person's WhatsApp number or PAN to open one.

4.1The service is delivered over WhatsApp. By starting a conversation you agree to receive messages about your case there.
4.2Where we need to reach you after a conversation has closed, we use a message template approved in advance by Meta. Tell support at any time to stop them.
4.3WhatsApp is Meta's, not ours. Its availability is outside our control, and its own terms apply to your use of it.
4.4We will never ask you on WhatsApp for a card number, a bank password or a UPI PIN.

5.1You are responsible for the accuracy and completeness of everything you tell us and every document you upload.
5.2A return is only as correct as the information behind it. Your CA works from what you give them and does not audit it.
5.3If something is left out or misstated, the filing may be wrong, and correcting it may require a revised return.
5.4You confirm that you are entitled to share every document you upload.

6.1Documents you upload are kept for you and reused across services where the same document covers the same period, so you are not asked for it twice.
6.2Where a filing needs your income-tax portal login, you may give it through a link that expires. It is encrypted at rest and handled as set out in the Privacy Policy.
6.3You may decline to give it. Some services cannot be completed without it.
6.4Your OTPs stay yours. We ask you for one when it is needed and use it once.

7.1The CA names their fee for your case. You see that fee, and a short note from them, before you choose.
7.2The CA's fee is inclusive of any tax they charge on it.
7.3QuickCA charges a service fee of 5% of the CA's fee. Your total is itemised - their fee, our fee, the total - before you pay anything.
7.4Payment is made to QuickCA through our payment gateway. Work begins once payment succeeds.
7.5All amounts are in Indian rupees.

8.1Your CA prepares the return and sends you the computation to confirm before anything is filed.
8.2Nothing is filed until you confirm it.
8.3Once it is filed, you receive the acknowledgement number on WhatsApp.
8.4You must then e-verify the return within the period the Income Tax Department allows. Until you do, the filing is not complete. Your CA will send you the link.
8.5Any refund is issued by the Income Tax Department to the bank account on the return. We do not control its amount or its timing.

9.1For 4 days after your return is filed, you can raise an objection about the work done on it.
9.2Your objection reaches the CA on the case, who responds to it.
9.3Where a CA has made an error, they correct it at no additional cost to you, including by filing a revised return.
9.4Where an objection is upheld, we may withhold the CA's fee and refund you in whole or in part.
9.5Raise an objection through the bot, or write to support@aimethods.in.

10.1Nothing is charged until you choose a CA, so there is nothing to refund before that.
10.2After payment and before filing, write to support@aimethods.in and we will mediate between you and the CA.
10.3After filing, section 9 applies.
10.4Where we refund a case in full, we refund the total you paid for it, including our service fee.

11.1We do not give tax advice ourselves. Advice on your case comes from the CA engaged for it.
11.2We do not guarantee a refund, a particular tax outcome, or that a return will not be selected for scrutiny.
11.3We do not represent you before the Income Tax Department except through the CA on your case.
11.4We cannot file a return the law does not permit, and we cannot undo one that has already been filed.
11.5We do not guarantee that the service will be uninterrupted, and we may change or withdraw parts of it.

12.1Do not use QuickCA to file a false or fraudulent return, or to impersonate another person.
12.2Do not ask a CA for their personal contact details, and do not take work assigned through QuickCA outside it. The same obligation binds them.
12.3Do not attempt to reach data belonging to another user, or to interfere with the service.
12.4We may suspend or end your use of the service where you do any of these.

13.1Our aggregate liability arising from a case is limited to what you paid us for that case.
13.2Neither party is liable for indirect or consequential loss.
13.3Nothing in these terms limits liability that the law does not allow us to limit.

14.1Personal data is handled as set out in the Privacy Policy at https://quickca.aimethods.co/legal/privacy.
14.2You may ask us to delete it. How to do that, and what we cannot delete, is at https://quickca.aimethods.co/legal/data-deletion.

15.1We may amend these terms. The effective date at the end changes with them.
15.2An amendment does not change the terms of a case you have already paid for.
15.3Continuing to use the service after a change takes effect means you accept it.

16.1These terms are governed by the laws of India.
16.2The courts at Rajasthan, India have exclusive jurisdiction over any dispute arising from them.
16.3Questions about these terms go to support@aimethods.in.

Effective 21 September 2026.